Purchasing from this dealership was exhausting, to say the least. I purchased a 2025 CPO Armada from them with only a little over 9,000 miles on the odometer and had it delivered to the state where I reside...almost 450 miles away. For a vehicle that was sold as CPO, it had an open recall for a software update that wasn't performed. I also made multiple calls over an almost 2 week time span to get the vehicle scheduled for delivery. The communication at this place is non-existent. Too many transfers to voicemails every time I called. When it finally arrived, the exterior seemed washed, but the interior was filthy, had mud on the backs of the front seats and carpet, the rear door also had a little mud, it had a slight odor of cigarettes, the cabin air filter was full of small particles/leaves, and there were a used pair of Nike shoes in the 3rd row that belonged to someone at the dealership. When the transport driver arrived with the Armada, he wouldn't take my trade back to the dealership, citing he wasn't made aware of doing so. When I called the dealership to inform them, they explained that an additional driver was coming a few days later to pick up my trade, all while the dealership already had my trade listed for sale on their website. Imagine shopping for an advertised vehicle on their website, while the actual vehicle is still almost 450 miles away still sitting in my driveway?!? I'm glad the process is over. I've accepted the subpar experience and paid, out of my own pocket, to have the Armada correctly detailed, all filters replaced, the open recall is scheduled to be done at a different Nissan dealership near me, and a fresh oil change was done. I trust nothing maintenance-wise this dealership performed on the vehicle, especially since they completed a CPO checklist and sold it with an OPEN recall. Have you seen the price of an Armada?!? They aren't cheap and this dealership in South Holland needs to do better. I love Nissans and have driven them for over 20 years, but my next purchase will be elsewhere. Such a bizarre experience.

I never have any issues when I get my car serviced here. I always have an excellent service representative who communicates with me through my service and always has my car repairs completed in a timely manner.

Highly professional and worked with me. Went out of their way to work things out with me

I was treated like a Queen! Services took a few hours so the maintenance team put me in a ride share to work and sent another for bring me back for my car! Awesome Service

The whole experience was great. It took quite a while but I attribute that to the amount work that needed to be done.

Very professional and helpful Very welcoming made sure i was comfortable and listened to what I wanted and needed

Deshaun jones was great he patient great listener got me a a great deal on a new truck with a great interest rate

Very professional. Great selection?? Greated right away and very easy to talk to. Would recommend to anyone. ??

As usual, my experience at the Nissan service department was great! Staff are all knowledgeable, friendly, and helpful!

Deshun was great

My service was done in ra very timely manner and I rep was very polite and professional