Customer Testimonials
I reached out to the service rep several times. She sent the estimate and I never got to talk to her about it.
This is my favorite Nissan dealership the people are very professional and pleasant they take the time and they explain everything
Deshaun jones was a great salesman he do a fantastic job
Vanessa was very professional, comfortable to talk to and efficient.
Otis Smith is the best. He got me into a new vehicle !!!! I will be referring family and friends in they need a vehicle.
Otis was absolutely amazing helping my boyfriend find everything he was looking for with his first car.
I went into the dealership unsure of what I would be able to do. I knew i needed a bigger vehicle for my business. My salesman Wesley was confident that he could get me in me in something and he did just that. A total upgrade and just 2 weeks before a big event. He was such a pleasure to work with that I brought my friend in and he got her in a brand new car as well. Go see Wesley for a no pressure, easy going experience.
Shauntel was great. I got the vehicle I wanted and I absolutely love it and if you're in need ask for her. Thank me later
I enjoyed working with Roy to purchase my new vehicle… He was very friendly and professional.. Just a Good Salesman… Made my purchase very delightful. and comical… keep me alive in a good way.. I believe what impress me the most, he wasn’t pushy like some car salespersons can be. and that I can appreciate, keep up the great work, Mr. Roy Thompson…& I-94 Dealership
Fast, friendly, and professional service. They had my inspection done in under 30 minutes. Vanessa is the service department was absolutely wonderful, friendly, knowledgeable and overall professional. I will definitely be back!
Fast, friendly, and professional service. They had my inspection done in under 30 minutes. Vanessa is the service department was absolutely wonderful, friendly, knowledgeable and overall professional. I will definitely be back!
Mr. Calvin and Mrs. Joanne rank among the most remarkable individuals I have encountered. My experience was exceptional. The finance manager, Dante, provided substantial assistance as well. God bless you all.
Great experience very professional and friendly I asked for extra service with car wash and they were accommodating. I couldn't see out back windows and they cleaned it for me
Pretty good on time very thorough and got me out of there in timely fashion, wish all services were available though, only thing I didn't like was being limited on what could be done on a Saturday.
Deshun jones was great he did a fantastic job he was very courteous very smart great gentleman
Deshaun jones was the salesman he definitely works hard his customers I love his services
Friendly and caring employees Clean and comfortable waiting area. All my concerns were addressed. Thanks
Vanessa was extremely helpful, supportive and diligent Vanessa ensured that the warranty worked was properly completed every step of the way.
Convenient location and easy to reach this location. Friendly and Helpful Staff. Nice selection of Vehicles.
Tom was great to work with! He was very knowledgeable and experienced, and I could tell he wanted my business. I also felt like they cared about keeping me as a customer, not just making a sale. The experience felt welcoming, and I never felt like I was being pushed into anything. The process took about 2–3 hours, and they got me everything I asked for. Overall, I had a really great experience.
I had the best experience today with Mr. Otis Smith. He was very patient, professional and pleasant. I received excellent customer service with a smile😊. If you’re thinking about purchasing a vehicle, see Mr. Otis Smith!🙌🏾🙌🏾🙌🏾❤️❤️
I had an appointment for an oil change a recall and.was having trouble with tire sensor . I waited for 4 hrs and they were not able to solve the problem. Was asked to bring it back.
Vanessa was fantastic! Vanessa made the whole experience even better. She genuinely cared, worked with me every step of the way, and communicated clearly. She was also super nice and friendly. Truly customer-focused, she's simply the best!
Dashun jones was great
I had a great experience working with Shauntel during my Nissan Versa purchase. She was prompt, friendly, and made the process straightforward and hassle free. She took the time to understand what I was looking for and was accommodating to my needs. I appreciated her professionalism and the smooth experience overall. Thank you, Shauntel!
Shauntel is the absolute perfect sales woman. She sold my cousin a vehicle that was very scary. She hates dealerships!! But she made it so comfortable for her!! If you’re ever in a need for a vehicle please Go in and ask For SHAUNTEL!!! You’ll be in and out!!
Pretty quick and the customer service is top tier My car is still in great shape
Very bad customer service Waited 2 hours for service I was very upset What more do you need.
Very quick and efficient. I love ?? this dealership and Kelvin.?? I will buy my next car here also.
Friendly great customer service will recommend anybody in need of a vehicle or would like to trade one in we'll send them there
I had an absolutely amazing experience at Nissan South Holland working with John! He truly went above and beyond to make sure I had the best possible experience. From the very beginning, he made me feel welcomed, valued, and comfortable. His patience, professionalism, and willingness to go the extra mile did not go unnoticed. John didn’t just do his job; he genuinely cared about making sure I was happy, understood every step of the process, and felt confident in my decisions. He made what could have been a stressful experience feel easy and enjoyable. It’s rare to come ... Read More Google - Oct 30, 2026
John was pretty good with helping me n My Girlfriend get us a brand new 2026 car
You're very good off this morning. You got a thousand salt
Vanessa was great customer service ! Less than a hour great service !
It was a lot of calling to pick up my car when I already had it and I felt it was a bit unprofessional
I got a very reasonable deal n all went pretty smoothly. Very happy with purchase. The only thing that would have been nice is to go over all the features of the vehicle. Overall pleased with the purchase and sales.
VANESSA IS GREAT SHE GO ABOVE CUST SERVICE EVEN WALK ME TO MY VEHICLE NEVER HAD THAT DONE GREAT SERVICE
Vanessa is great customer service she make us feel welcome vip customer
Kelvin was really great! He got me pre approved for a chevrolet equinox and he also worked with my budget to get me on the road.
I cannot say enough good things about my recent experience with the service department at 94 Nissan South Holland!
I needed a brand new engine installed in my vehicle, which is normally a stressful and drawn-out process. However, 94 Nissan made it completely hassle-free from start to finish. They provided me with a loaner vehicle so I wasn't left stranded, and to my absolute amazement, they had my car completely fixed and back on the road in just 72 hours!
A huge, special thanks to Kimberly and her incredible team for their professionalism, clear communication, and top-notch efficiency. They truly went above ... Read More DealerRater - Oct 21, 2026
It was a long process, I didn’t know I would want to walk out with a different car but God is good. John Stone is phenomenal!!!
Deshaun jones was the best sales man ever
Thank you John. Your patience and passion out weighed my expectations. Stay committed to the needs of the person and not the work, and it will be blessed every time. Great working with you.
Awesome,!! Kim is superb
My experience with John was nothing short of amazing! He was welcoming, efficient, and knowledgeable. John goes beyond being a salesman—he embodies exceptional customer service, integrity, and genuine care. Thank you, John, for your passion and dedication. Keep up the amazing work!
John Stone my sales person was great and the customer service was beyond great. Dante from the finance department was also wonderful. Please go see them
10/19/26 was my 1st time EVER stepping foot inside this dealer. Pulling into the parking lot i saw smiling customers and helpful staff. After sitting in my car for a spell to take in the environment I exited my SUV and proceeded to the showroom doors. Almost instantly i was greeted by a man and a smile. It was successful Mr Stone was absolutely amazing. He had me in out so fast. Record time!! I left here feeling much better than i did when i arrived. An hour and a half tops in and out. Stone listened and he delivered. Thank ... Read More Google - Oct 20, 2026
I had a great experience with Mr John Stone and the the team they explained everything detail by detail I was in and out within 2 hrs I loveee my new kicks please go see Mr.stone and the Nissan team let them get you right you won’t be disappointed I highly recommend
Shout Kelvin and his manager I was able to get what I asked for reliable and affordable.
They help me get into a new 2026. Everyone treated me with love while i was there.
It was pleasure working with Vanessa great customer service !
Everything went smooth.... But lately I haven't been getting my car washed and they say they wash your car with every service. I think my car came back dirtier then when I left it because of the dirty fingerprints that was on it when I returned.
Vanessa is very attentive, professional, and knowledgeable of the process. She has excellent customer service and an asset to this company.
Always professional customer service.
Great Dealership. Great Staff. Friendly atmosphere. I have no complaints thus far since my recent visit
I was never informed about anything going on. I felt it was because they refused to lend me a car while they worked on mine. Whatever the work was, I was never told. I was clueless and carless for over a week.
Way too long of wait
He had good customer service explain all my options to me he was good to work with
Good location, safe/clean environment, professional staff, love the refreshments! Great experience and service. I'm impressed
Professional, friendly, knowledgeable and thorough. I will recommend you Guys to my friends going forward
I had a tire rotation done and the guy forgot to tighten my lug nut. Had to pull over in the highway and towed back.
It was a on time appointment scheduled. With useful information given about my vehicle oil change.
Shauntel is the best everrrrrrrrrrrrrrr... I didnt think i could get done but she worked her xxxx magic...im so happy
Honestly they told me my car was totaled, and a sales rep would give me a call to get into a new vehicle. Always get a second option, found out my car is not totaled, I’m still driving it. So glad that the sales rep never called. Also just seems like they don’t know what is going on. Pure waste of time and energy. I would never go back to this place.
Professional, efficient, and good vibes Lol okay Great environment Idk what yall want me to say it was a good experience
It was a great experience, and service was completed within a pleasing time period. Everyone I encountered was pleasant, and it was a comfortable atmosphere to wait for completion of service.
Great friendly fast service. I was able to purchase a new vehicle within 3 hours.
I'm still waiting to hear about my car they did not fix my car and they lost my keys and I still do not have my car
Good ?? This relationship I think everything worked out so many times and I'm looking forward to it
They took care of my service and informed me of what was needed in the future.... My front tire was damaged but was replaced
I love the customer service I have. I was looking forward to going back in the future. That make me feel like family
Sierra Gee, was very helpful to me. With what needs to be done and the time frame was perfect.
Brought my car in to the shop WITH APPOINTMENT. Kept my car for two days with no contact on whether an inspection was done or not. Was offered a Lyft to and from work due to the inconvenience, and neither of the Lyfts ever showed up. Calls kept getting transferred or denied. Currently at work waiting on a Lyft that most likely won’t come.
Great help He helped me figure out what I should do pertaining to my purchase
First of all, that wasn't mine sales person second of all my sales person did not thoroughly go over my contract or the use of the car and what is featured
Sierra makes me feel welcome as a woman. She is excellent at her job and has a beautiful presence!
My experience with the lady who started off helping me was not good and then Ismael stepped in and it was good.
Nissan 94 oil change is to expensive and Nissan 94 don't offer coupons to their repeat customers.
Associate Sierra is a great young lady to assist at the store for customer service
Don't trust them when they say they can work with you if you're self employed, have proof and informed them of your down payment as well as no co-signer. It was quite disturbing that they can Uber you into the shop, but can't sell you what you requested and what they agreed to give you over the phone. Lies,lies lies. Lord help them see the untruths of their job. They need to be honest over the phone. If the customer is honest why can't the seller be honest. Oh, it's playing the gambling game ... Read More Google - Sep 3, 2026
I am filing this complaint due to an extremely disappointing experience with Nissan and service advisor Derryl Reese. My vehicle was at the dealership for 8 DAYS due to a recurring issue with my key fob. I specifically requested an in-depth diagnostic to determine why the key fob repeatedly stops working. Instead of properly diagnosing the underlying issue, the dealership chose to program the key fob without my authorization. Programming the key fob does not determine why the problem keeps occurring. After having my vehicle for eight days, the original issue was still not properly diagnosed or fixed. I feel a ... Read More Yelp - Sep 3, 2026
Good customer service. The work done on my car was completed in a timely manner
Very, professional, and knowledgeable, and patient ???? Very professional, and thank you ???? Awesome ????
DO NOT WASTE 8 DAYS OF YOUR LIFE LIKE I DID
My experience with Nissan and service advisor Derryl Reese was absolutely unacceptable.
I brought my vehicle in because the key fob repeatedly stops working, and I specifically requested an in-depth diagnostic to determine WHY this keeps happening. After all, simply fixing the symptom doesn't address the underlying problem.
Instead of performing the thorough diagnostic I requested, Nissan chose to program the key fob without my permission.
Let that sink in.
I asked them to FIND THE PROBLEM. They decided to perform a different service that I DID NOT AUTHORIZE.
... Read More Google - Sep 1, 2026
Great experience, very helpful. My experience with the Nissan Dealership in South Holland was amazing. Shantel explained everything and helped me every step of the way. Kelvin also helped me and even when he had question days after my purchase.
They are always upfront and look out for their customers. Never let anything surprise you when it comes up repair
Excellent I went for new tires Timing was great had me out in time for my funeral at church
Paid a lot of money to get a problem fixed that was not resolved. I also did not receive a called once my car was finished. Called multiple times to get in contact with anyone from service.
Good My service experience with Nissan service team is always very good My service experience with Nissan service team is always very good complete and timely
